Do you provide free quotes?

Yes, if you want we can give you an estimate or a quote if we have enough detail, just email us at info@empatika.uk some rough dimensions and a sketch and ideally some pictures of the area you have in mind and you will get a quote very quickly by email. If you are happy with the estimate then we can come and visit you when it suits you and talk in detail.

How reliable are your carpenters?

We are very reliable, stick to start times and days agreed, we do what we say we will do, we turn up on time every day in order not disrupt your schedule. And we are there throughout the job, not disappearing for one day to do something else.

Do you provide drawings?

Yes once we receive your deposit, we provide you with a hand drawn from scratch 3D computer scale drawing precise to the millimetre for you to check how it looks and to see if you are happy with the dimensions. If you like you can make any changes until the drawing is perfect.

How do I know you will do a good job?

Before I buy anything I read reviews so I suggest you do the same, we have over 100 independent testimonials on the internet. Please have a look at our testimonial page to see what our clients say about us

You call or email us, we asses your needs and give you an estimate or quote, then we arrange a time to come round and visit you, ask you more questions in detail to find out exactly what you would like, listen very carefully to your ideas and offer design ideas and solutions to best use your space and needs. We go away, email you a final quote. Once you decide to go ahead, we take a small deposit, then send you the drawings, once you have agreed the drawing we can book your place in the diary and we agree a start date. We then turn up with the materials and tools and build your units, then once built we paint them or oil them. Then once we are totally finished and you are delighted, only then do you pay us the balance, lastly if you feel testimonials have helped you choose us, please help us keep them fresh and leave us a testimonial here: https://plus.google.com/101927655300158702077/about?hl=en&review=1

Are you going to make a big mess in our house?

We understand that your home is precious and we do everything we can to make sure we leave it in the state we found it. All our materials are cut to size by a specialist cutting company before being delivered to your home, so minimal cutting is required onsite, even then we cover and protect the floors, cover your furniture with plastic sheets, use dust extractors connected directly to power tools, we even use a fine dust and chemical extractor for really sensitive areas, this is well over the top but we like to do the very best we can and offer the best service, and when the work is all finished we take all our rubbish away and give your place a clean.

What materials and finishes do you offer?

Our units are built of quality Medite FSC certified MDF wood then painted, or made of wood veneer we can oil or use matt water based clear varnish, and also melamine coated wood as typically found in kitchen units. We are also pioneering research in alternative healthier eco friendlier materials, we are the first UK fitted furniture company to use UK sourced strawboard which is totally natural and bound with no glues at all to make our bespoke furniture, we can build your units out of formaldehyde free MDF too, we also use recycled plastic sheeting for decorative purposes with lighting behind and recycled glass as well as many other sustainable materials and finishes to find out more please see our eco page.

Do you paint the units and what colours do you offer?

Yes, we use the best quality professional waterbased DULUX and Farrow and Ball eggshell semi matt white paint . If you would like the eco option using more natural paints please see our environment page. We mostly use white but can paint any colour you like (If you would like to paint your fitted furniture we can offer you free advice).

Do you spray the units and do high gloss?

We can arrange to spray the doors and outside visible parts and make the internal carcass of a white or other colour melamine coated laminate.

Are your charges transparent?

All charges are stated in advance in the final quote, you know what you will pay from the start, everything is listed in the quote. Only handles are optional and to be supplied by you or us, also parking is extra, so they are priced separately. All of which is clearly stated in your quote.

Does your service represent value?

For the quality of service we offer from beginning to end we offer outstanding value, we take great pride in producing only the best bespoke furniture that you will be proud to own for years to come, we offer a 2 year guarantee on our work, we are endorsed by various independent certification bodies, we take customer service very seriously, we understand that there is more to producing furniture than wood and screws, your total satisfaction is our number one priority, but don’t take our word for us see what our clients say.

How flexible are you once the work has started if something needs changing?

Our craftsmen all speak good English and have a great deal of skill and will do everything they can if you feel that something needs adapting, for example you change your mind about how many shelves you want, or the spacing between them, then if it is possible we will do what we can to please you, either free of charge or at extra cost depending on what it is.

Can you fix stuff in my home?

Yes if you need anything fixing in your home while we are there making your fitted furniture, if we can do it we will help you out. I like to offer a service that I would like to use myself so for such things as hanging pictures, fixing doors that don’t close and generally anything wood related tell us when we come to measure up for your fitted furniture.

Do you use real wood?

We use real wood veneers or plastic laminates that look like wood but not generally solid wood, we work with close associates who use solid wood, just ask us for contacts.

We don’t do bathrooms but if we are already working in your house doing other fitted furniture, we will consider any storage you would like for your bathroom.

I have sockets where I want my fitted furniture how will you deal with this?

If you have an electrical, phone or TV areal socket that is ok as we can cut a hole in the back so you can still access them, we can move electrical sockets around if they haven’t got far to go. Phone sockets we can more if there is enough spare wire.

Do you make kitchens?

No we don’t make kitchens but sometimes can make units that go in your kitchen such as a bookcase.

How to get your free quote.

Home » Blog » How to get your free quote.

Thank you for your interest in Empatika. It is really easy and straightforward to get your free fitted furniture quote from us. There are just two things we need;

1. A rough sketch with approximate height and width of the proposed unit.

2. A picture of the area where you would like it to go.

Either draw it by hand on paper and take a picture of it, or use some software you are familiar with.

If you are unable to do this, we also offer a paid design visit. We will visit you at a time that suits you including evenings between 7 and 9pm, talk about how you want to use the space, ask you lots of questions to really understand your needs, take detailed measurements of what you want to store or display, show you our portfolio and spend all the time needed until we have the exact picture in our minds of what you are looking for. We can do this for only £450 plus vat, this will be taken off the final quote when you decide to go ahead. If you would like to see a drawing we can do that for a further £250 plus vat per piece of fitted furniture. You can book here or just email.

What not to do.

Please don’t send one picture per email and send loads of emails, it makes it very hard to pull everything together to give you an accurate quote and is likely to delay you getting a quote.

Examples of suitable drawings and pictures.

The following one is a basic drawing of two different units on opposite walls. It is a good drawing because it gives us the key external dimensions. If we are talking about standard shelves we don’t need to know the internal layout to give you a quote. You really don’t need anything more complex than this. This is much simpler for you because you don’t need to worry about what will go inside. We will discuss that when we meet.

Below is another example of two good drawings because they have the external dimensions again. The top drawing is a storage cupboard in a play room and the second an open bookcase around a door.

If you fancy getting more creative you can make something like the drawing below. The length of the unit and height of the ceiling are missing here though.

The next drawing is very clear, has the width and the height so that’s perfect, plus quite detailed insides which helps give a more accurate quote.

The next photo accompanies the picture just above and is perfect because you can see the adjacent walls, the floor and ceiling and there isn’t too much in the way so we can clearly see the space, any sockets and complications that will affect the quote.

The next drawing is all we need but make sure you hold the camera/phone still when taking a picture or it will blur also make sure the picture size is large otherwise it will be too small and hard to read.

This picture accompanies the drawing just above, if you can’t get all the walls, floor and ceiling in then another pictures is needed of the space to the left of this shot for example.

Optional additional material.

If you have a floor plan of the area you can send that too, but we can’t quote based on a plan alone, we need the info above.

If you don’t really know what you want but see a style of something you like on the internet or on our site, just post a link to the pictures such as this link: https://www.empatika.uk/media-units-gallery#foobox-1/18/low-modern-built-in-media-tv-unit-london-1.jpg

If you have seen something in a magazine or book that you like such as the picture below, feel free to send that too.

Email us the drawing and pictures.

The final step is to photograph or scan your sketch and send it to info@empatika.uk for your free quote.

If you just want to get an idea of prices you can visit our price example page, but note that these are basic minimal prices just to give you an idea.

If you have any questions, please call the freephone on 0800 458 9158 or 07770 431 551 or email us at info@empatika.uk